AI agents for customer operations in the physical economy.
For the companies that make, move and service the world.
REQUEST ACCESSBUILT BY A TEAM FROM
Customer operations in industry are complex, fragmented and slow by default.
Requests come in across email, phone, portals and EDI. Information lives in ERP, TMS, WMS, CRM and spreadsheets. Teams spend hours finding answers, coordinating internally and keeping customers updated. This shouldn't be the case.
Find answers, instantly
Search across orders, shipments, inventory, parts and documents to get accurate answers fast.
Investigate exceptions
Agents surface the issue, gather context across systems and flag it to the right person.
Coordinate next steps
Create tasks, route to the right teams and track progress across internal workflows.
Keep customers updated
Draft clear responses and send updates across email, portal, chat and EDI.